Get The Answers You Need.
Learn more about how the Inova VIP 360° Concierge Medicine Membership can work for you.
Having on-call access to primary care is an exciting prospect, but we understand that you may have some questions about how it works. We’ve collected the most common questions (and answers) about concierge medicine in general, and Inova VIP 360º Concierge Medicine specifically:
Subscription medicine, retainer medicine, or concierge medicine is an approach to medical practice in which patients receive exclusive access, enhanced services or amenities by physicians in a concierge practice through a nominal annual membership fee.
By accessing the Inova VIP 360° Concierge Medicine Membership, member patients have near-instant access to private physicians in the Inova VIP 360° program and receive enhanced services such as same-day or next-day appointments for non-urgent care, periodic preventive care examinations and comprehensive health and wellness information.
Inova provides enhanced access to a board-certified physician at a time convenient to you. Our physicians limit their practices to a maximum of 400 patients so they can provide you their undivided attention, superior preventive medical care and detailed wellness education. Other features include:
- An extensive, periodic medical review and physical examination to include individualized wellness planning
- Same- or next-day appointments for injury and illness treatment
- 24/7 direct access to a concierge medicine physician via telephone and e-mail for non-urgent matters
- Dedicated case management – working together with patients, families and clinicians, we provide the assistance needed to coordinate and expedite services through the complexities of modern healthcare to ensure superior outcomes for your particular healthcare needs
- Enhanced access to Inova’s world-class healthcare services, which includes physicians, research and follow-up on any information you request
Before you even walk in our door, we are taking steps to prepare for your examination. You will receive an instructional packet several days in advance of the appointment. Our team of dedicated medical professionals is focused entirely on you during your half-day examination. We invite you to dress comfortably and enjoy our undivided attention. Rest assured that the Inova VIP 360° concierge touch will ensure seamless service throughout the day.
Your exam also includes an annual session with a certified personal trainer to provide individualized exercise recommendations based on your goals, health status and lifestyle needs. Additional testing, such as mammography, bone density scanning, colonoscopy, and abdominal ultrasound, may be ordered in alignment with evidence-based guidelines and your specific health needs.
An Inova Concierge Medicine doctor is always available by pager after office hours at your convenience. In addition, with access to Inova's comprehensive healthcare services, it’s comforting to know you have access to the highest quality of patient care at any time, day or night.
By being part of this exclusive concierge program, you are assured access to all of Inova's world-class specialists and leading-edge research. Whether you are in Loudoun County, Fairfax, Alexandria, Arlington, Mount Vernon or any other region of the Washington, DC, metro area, Inova VIP 360° will help you navigate through the healthcare spectrum so your specific healthcare needs can be met.
Yes, a comprehensive preventive care examination is provided to you annually as long as you maintain your membership. Our physicians are committed to providing you preventive wellness and fitness care in our state-of-the-art healthcare setting.
Our fully integrated medical record system, EpicCare, ensures that all of your medical information is securely stored and accessed only by the members of your health team. Inova VIP 360° members also have secure, online access to their health information through MyChart. Members can schedule appointments, request prescription refills, review heath history and more—online, anytime at inova.org/mychart. A MyChart mobile app is also available for smartphones through iTunes (iPhone) and Google Play (Android).
No. It is not a health benefit or health insurance program and does not include payment for clinical services or reimbursement for clinical services. For all clinical services your insurance, co-pay and/or Medicare rules regarding service and billing apply, as required by these entities and the Office of the Inspector General. The Inova VIP 360° Concierge Medicine Membership offers easy access to exceptional physicians and care.
Inova VIP 360° Concierge Medicine enrolls individuals 13 years of age or older for an annual out-of-pocket fee. We treat every person in the Inova Concierge Medicine program individually, and give them full access to all services and amenities associated with the program. Yearly membership is $2,100 per individual for the first family member, with a discounted rate of $1,900 applied to other adult aged family members desiring to join the concierge practice. Children of current members ages 13-22 may join for $900.
No, this fee is not covered by your health insurer. This fee allows you access to top rated physicians and the world class care of Inova.
The Inova VIP 360° membership fee does not meet the IRS definition of a qualified medical expense, and is ineligible for reimbursement from your health plan provider, your Flexible Spending Account (FSA) provider or Health Savings Account (HSA) provider. No part of the concierge fee paid by Medicare patients can be applied towards Medicare-covered services.
Yes, you will still need to maintain your normal health insurance, in addition to the Inova VIP 360° Concierge Medicine Membership annual fee. This special fee provides you unique access to enhanced services and amenities as noted above. We bill your insurance company for any additional clinical services provided; rules regarding co-pay and/or Medicare service and billing apply. Some services may not be covered by all insurance providers.
Absolutely. We at Inova VIP 360° Concierge Medicine believe that a positive patient – physician relationship is a key source of your good health. So, we invite prospective members to start building that relationship even before they become members. After speaking with you about your particular needs, we will schedule a consultation for you to meet one of our Inova VIP 360° physicians at no cost to you. Spending time with your future partner in health will enable you to discuss your goals and concerns, and learn about your physician’s medical expertise and philosophy.
Not at all. You may keep your current physician. Your medical records can be shared with any medical provider with your written authorization.
Inova VIP 360° has five beautiful, state-of-the-art facilities. Choose from locations on the Inova Center for Personalized Health (ICPH) Campus, the Inova HealthPlex Franconia/Springfield, Inova Lansdowne in Leesburg, or the Inova Fair Oaks Hospital Campus.
Members enjoy easy access and free parking near all offices. Blood samples are drawn within the practice and radiology testing is available onsite, with the exception of Lansdowne which offers radiology testing near the office. Each exam room is equipped with access to the electronic medical record, enabling you and your physician to view lab and radiology results. The cardiac testing, hearing and vision rooms are centrally located within each practice for your convenience. We also offer a one-on-one wellness evaluation with our professional trainer. During your session, you have the opportunity to discuss your wellness and fitness goals and receive personalized instruction as well as dietary recommendations.
Get directions to Inova VIP 360° concierge locations.